Reviews - Page 52

Sometimes, the program does not do exactly what I hope and think it will do and I need to call tech support for help and set-up. That's when I'm treated as an idiot, extremely rude to me, he was distracted, not focused on my needs and I was condescended too, I could tell the tech was in a bad mood, had a bad day, did not want to help me or even talk to me and he took his bad mood out on me. I love this program and I need this program but, I pray I never need to call tech support ever again. Was a horrible experience.

It is so nice to have support that speaks understandable American and can solve problems that confront me!

Thank You, Danielle!

Patient, helpful.

I cannot thank tom enough for the great service, the pleasant manner of doing the service and the speed. He got to the heart of the problem I was having and went a step further to make sure I understood why some otehr things were acting the way they were.
So again I say THANK YOU Tom

I have not called in two years and the company could still find my account and I received great support. I had to re-download the software and they were very helpful.

Thanks.

Thomas helped me tremendously. He was fast and efficient and made my life easier.

Long time CompanionLink Pro user. Over the years this solution has always been reliable and so useful.

I accidentally cut-off Thomas on a support call and he actually called me back. That's never happened with any product or service. He helped me negotiate change of PC, email client and multiple data sources. All with ease.

All software companies should aspire to Companionlink's performance.

I had an issue with syncing. Had a short wait on the phone before a very qualified and friendly person solved my proble. Thanks!!

Thank you very much for your help. I had an MFC Error and the customer service person that I dealt with was very helpful and had me running in about 10 min. I wish more companies would have customer service like CompanionLink!
Keep up the good work.